ABOUT US
Why choose BOW TIE?
Why choose BOW TIE?
The difference lies in value, quality, and trust.
• Value: We consistently offer prices not only below natural diamonds, but also lower than most lab-diamond retailers.
• Quality: We select only CVD-grown diamonds, certified by IGI or GIA — and re-verified in-house by our own gemologist, both the certificate and the stone itself.
• Heritage: Rooted in New York's Diamond District since 2011, we craft every piece in-house — from sourcing to setting, with no middlemen.
• Customization: Owner-made and custom-made, from classic solitaires to one-of-a-kind creations designed around your vision.
Choosing Bow Tie Lab Diamonds means choosing luxury thoughtfully priced — crafted by one hand, carried through generations, with no compromise on brilliance.
Are your diamonds certified?
Are your diamonds certified?
Yes. IGI/GIA certified, with an in-house gemologist available for additional verification of both certificate and stone.
Can I visit your shop?
Can I visit your shop?
We're a working atelier in NY's Diamond District rather than a retail storefront, and purchases are made online.
You can see our diamonds and the crafting process anytime at
@envyubowtie.manufacture and @envyubowtie.setting.
LAB-GROWN DIAMONDS
What are lab-grown diamonds, and how are they different?
What are lab-grown diamonds, and how are they different?
Lab-grown diamonds are real diamonds created in advanced laboratories that replicate the natural conditions under which diamonds form. Chemically, physically, and optically, they are identical to mined diamonds — the only difference is their origin.
Unlike mined diamonds, lab-grown stones come with transparent sourcing, modern innovation, and a price that makes brilliance more accessible. At Bow Tie Lab Diamonds, we believe this new chapter in diamond history allows us to offer luxury without compromise.
Are lab-grown diamonds real diamonds?
Are lab-grown diamonds real diamonds?
Yes — lab-grown diamonds are 100% real diamonds. They are graded by the same international standards (the 4Cs: cut, color, clarity, carat) as mined diamonds. Each Bow Tie Lab Diamond is certified by IGI or GIA, providing assurance of authenticity and quality.
When you choose lab-grown, you’re not choosing “synthetic” or “imitation.” You’re choosing a genuine diamond, refined with innovation and offered at a value unmatched in today’s market.
Are lab-grown diamonds sustainable?
Are lab-grown diamonds sustainable?
Lab-grown diamonds address many of the ethical and environmental concerns associated with traditional mining. They are produced without large-scale excavation, reducing land disruption and avoiding conflict sourcing issues.
While every form of production has an impact, lab-grown diamonds are widely regarded as a more responsible, forward-looking choice. At Bow Tie Lab Diamonds, we see sustainability not just as a trend, but as a commitment to the future of fine jewelry — luxury crafted responsibly for a new generation.
Types of lab diamonds: HPHT vs CVD
Types of lab diamonds: HPHT vs CVD
There are two primary methods for growing diamonds:
- HPHT (High Pressure High Temperature): an older method that mimics deep-Earth conditions. It can produce gem-quality stones but often leaves metallic inclusions and has less control over color.
- CVD (Chemical Vapor Deposition): a more advanced process where diamonds grow layer by layer in a plasma chamber. CVD produces larger stones with greater purity, fewer inclusions, and more consistent quality.
At Bow Tie Lab Diamonds, we use only CVD diamonds. This ensures the highest clarity, better color control, and a level of precision that matches our commitment to excellence. By focusing on CVD, we deliver diamonds that meet the strictest grading standards, certified by IGI or GIA.
CUSTOM ORDERS & FITCHECK
What is Fit Check?
What is Fit Check?
Our signature pre-design service. From a photo, our gemology expert and master setter review what truly suits you, including hand size, nail shape, and skin tone, and reflect it in your design proposal.
Free, and included in every custom consultation.
How long does a customorder take?
How long does a customorder take?
About 14 business days after design confirmation, plus free insured next-day FedEx shipping.
What if I don't know what I want yet?
What if I don't know what I want yet?
That's exactly what the consultation is for. Check "I'd like to start with a consultation," and we'll find what's right for you.
ORDERS & PURCHASES
How long does it take to process a ready-made order?
How long does it take to process a ready-made order?
Every piece is made to order.
Standard designs are typically crafted in 3 – 5 business days, while custom pieces take about 14 business days. Once ready, every order ships via FedEx Next-Day delivery — fully insured, with tracking sent the moment it's on the way.
How do I cancel or edit an order?
How do I cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:
- Contact our customer service via email address, or Live Chat.
- Have your order number ready when contacting customer service.
- We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website. Alternatively, log in to your account on our website, navigate to "My Orders," and click on the tracking link provided for your order.
What if there is a problem with my order?
What if there is a problem with my order?
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
I didn't receive all off my order?
I didn't receive all off my order?
If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.
SHIPPING & RETURNS
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, you can contact our support team to update your shipping address. Once the order is shipped, we’re unable to make changes.
Can I exchange an item instead of returning it?
Can I exchange an item instead of returning it?
We don't offer open exchanges. Each order includes one complimentary ring band resizing (round-trip shipping is the customer's responsibility).
If you'd like a different style, return your standard piece within 15 days — note that customer-initiated returns are subject to a 20% restocking fee and $50 return shipping — and reorder. Custom and made-to-order pieces are final sale.
What is your returns policy?
What is your returns policy?
We accept returns within 15 days of the carrier-confirmed delivery date on standard pieces. Customer-initiated returns are subject to a 20% restocking fee and a $50 return shipping fee ($100 international), deducted from your refund. Items must be returned unworn, unaltered, and in original condition with all certificates, boxes, and accessories.
If the return is our responsibility (defect, wrong item, or made incorrectly), it's fully refunded with no fees. Custom and made-to-order pieces are final sale. See our Refund Policy for full details.
How do I initiate a return?
How do I initiate a return?
To start a return, contact our support team with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.
How long does it take to process my return or exchange?
How long does it take to process my return or exchange?
Once we receive your returned item, processing typically takes 5-7 business days. Refunds will be issued to your original payment method, or the exchanged item will be shipped promptly.
